A: Mobile Deposit permits users to deposit checks and some types of money orders while logged on to Covenant Bank's Mobile Banking. Simply take a picture of the front and back of the check with the mobile device camera function.
A: Apple® iPhone®, Apple® iPad®, Android™ phones and tablets.
A: Yes, Covenant Bank uses Industry-Standard SSL protocol and State-of-the-art 256-bit encryption. No personal data or account numbers are accessible or stored on your mobile device. No check images are stored on your device.
A: This service is free for Covenant Bank clients.
A: Once you have enrolled in Covenant Mobile Banking and have downloaded the app on your mobile device, you are enrolled in Mobile Banking. To add the Mobile Deposit service to your app, contact a Covenant Bank representative at (267)327.4910.
A: There is no restriction on the dollar amount that may be deposited*.
A: Every check deposited via Mobile Deposit needs your endorsement along with the phrase "Mobile Deposit Only" clearly printed below the endorsement.
A: No. All deposited items must be payable to you.
A: After submitting your deposit, you should receive a deposit notification on your mobile device. Please note that this does not necessarily mean that the check was successfully submitted. To ensure that your deposit was successfully processed, please refer to the email notification that will explain the following: that the deposit was accepted and successful OR that the deposit was received and the amount adjusted OR that the item was rejected. If rejected, you are not able to resubmit the check through Mobile Deposit again, and must come into the branch office OR mail the check to the bank to be deposited.
A: The error message should clearly indicate the cause of the error. If you still experience problems, please contact Covenant Bank at (267) 327-4910 during normal business hours.
A: If you deposit the check before 8:00 PM E.S.T., you will receive credit in your account the next business day. In some cases, it may take longer; i.e. if the dollar amount doesn't match the check, or if the image quality was not acceptable.*
A: Keep the check in a secure location for at least 7 days AND verified the deposit has been properly credited to your account, then shred and discard the destroyed check.